Stoel Rives LLP
Scope of Work:
To implement a market-specific business plan for a 350-attorney law firm based in Portland, Oregon.
Challenge
After a robust strategic planning process conducted several years before Skillful Means’ multi-year engagement beginning in 2014, the firm struggled with taking its plan from paper to action.
Solution
With firm leadership, Mary pinpointed the critical issues related to leadership development, client succession, and business development and devised an implementation plan and process centered on solving those issues through the deployment of a unique and multifaceted client service team initiative.
Results
In the first nine months of action, the firm increased its work for seven key clients, successfully transitioned two client relationships to next generation leaders, and developed a comprehensive process for team business development that became one of the firm’s primary revenue generation tools.
As a former practicing lawyer, Mary brings both insight and credibility to complex strategic initiatives. She is not afraid to raise difficult issues and challenge us where we need to be challenged. For any firm that wants to up its game in business development, I would highly recommend the team at Skillful Means Marketing.
— Wally Van Valkenburg, Office Managing Partner, Stoel Rives LLP